b99 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains exactly what data we collect, how we use it, and the rights you hold over it.
Every data practice at b99 is guided by these core principles. They inform how we collect, store, and use your information across every part of the platform.
b99 collects only the personal data that is genuinely necessary to operate a safe, verified gaming account. We do not harvest data for its own sake. If we do not need it, we do not ask for it.
All personal data held by b99 is encrypted at rest using industry-standard protocols and transmitted exclusively over 256-bit SSL connections. Access to personal data is restricted to authorised personnel only.
b99 will never sell, rent, or lease your personal information to third parties for their own marketing purposes. Your data belongs to you. We share it only with service partners required to operate the platform.
You have the right to access, correct, and request deletion of the personal data b99 holds about you. You may also object to certain types of processing and request that your data be provided in a portable format.
b99 retains personal data only for as long as it is required for the purpose for which it was collected, or as mandated by applicable regulatory obligations. Data that is no longer needed is securely deleted.
Whenever this Privacy Policy is updated in a material way, b99 will notify registered users via the platform or by email. The effective date at the top of this page will always reflect the most recent revision.
Summary: This Privacy Policy ("Policy") describes how b99 ("b 99", "we", "us", "our") collects and handles personal information when you use the b99 platform at b99.cam. By registering an account or continuing to use our Services, you consent to the practices described in this Policy. Please read it carefully alongside our Terms & Conditions.
b99 is Bangladesh's premier online gaming destination, offering cricket betting, live casino, slots, and a wide range of digital entertainment products. We recognise that your personal data is valuable and that you trust us with it when you create an account and play on our platform. This Policy sets out in plain, formal language exactly what information we collect, the purposes for which we process it, with whom we share it, and how long we keep it.
This Policy applies to all personal data collected through the b99 website at b99.cam, our mobile-optimised interface, customer support communications, and any other touchpoint through which you interact with b99. It should be read together with our Terms & Conditions and our Responsible Gaming policy.
If you have any questions about this Policy or about how b99 handles your data, you may contact our support team at any time. Contact details are provided in Section 13.
When you register for a b99 account or interact with our Services, you may provide the following categories of personal data:
When you access the b99 platform, certain technical data is collected automatically by our systems and third-party analytics tools:
b99 may receive personal data about you from third-party sources in the following circumstances:
b99 processes your personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your b99 account | Identity data, contact data, account credentials |
| Processing deposits and withdrawals | Financial data, identity data |
| Verifying your identity (KYC) | Identity data, contact data, financial data |
| Providing customer support | Identity data, communications data, usage data |
| Fraud detection and prevention | All categories, device data, usage data |
| Responsible gaming monitoring | Usage data, financial data, communications data |
| Platform improvement and analytics | Usage data, device data, cookie data |
| Sending service notifications and updates | Contact data, account credentials |
| Sending promotional communications (with consent) | Contact data, usage data |
| Complying with legal and regulatory obligations | Identity data, financial data, communications data |
b99 processes your personal data on one or more of the following legal bases:
b99 shares personal data with carefully selected third-party service providers who assist in delivering the Services. These include payment processors (bKash, Nagad, Rocket, Upay, and partner banks including Dutch-Bangla Bank, City Bank, and BRAC Bank), identity verification providers, game technology suppliers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), IT infrastructure and hosting providers, and customer support tooling vendors. All such providers are contractually obligated to process data solely on b99's instructions and to maintain appropriate security standards.
b99 may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or where b99 believes in good faith that such disclosure is necessary to prevent criminal activity, protect the rights or safety of b99 or third parties, or fulfil a legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of b99's business assets, personal data held by b99 may be transferred to the relevant successor entity. In such circumstances, b99 will take reasonable steps to ensure that your privacy rights continue to be respected and will notify you of any material change to the data controller.
b99 does not sell, rent, or lease personal data to third parties for their own independent marketing or commercial purposes under any circumstances.
Payment Data Note: When you make a deposit or withdrawal using bKash, Nagad, Rocket, or Upay, your payment credentials are processed directly by those payment providers under their own privacy policies. b99 receives only a transaction reference and confirmation status — not your full account credentials or PIN.
Cookies are small text files placed on your device when you visit a website. b99 uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to operate the platform, remember your preferences, analyse usage patterns, and, where you have consented, to support personalised promotional communications.
You can control and delete cookies through your browser settings. Note that disabling essential cookies may prevent certain features of the b99 platform from functioning correctly. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
b99 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The general retention periods applied by b99 are as follows:
When personal data is no longer required, b99 will securely delete or anonymise it so that it can no longer be associated with any individual.
b99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While b99 takes extensive measures to secure your data, you also play a role. Choose a strong, unique password for your b99 account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect your account has been compromised.
Subject to applicable law, you have the following rights in relation to the personal data b99 holds about you:
To exercise any of these rights, please contact b99 support at [email protected]. b99 will respond to all valid requests within 30 calendar days. In some cases, b99 may need to verify your identity before processing your request.
The b99 platform is strictly intended for individuals who are 18 years of age or older. b99 does not knowingly collect personal data from anyone under the age of 18. If b99 becomes aware that personal data has been collected from a minor, the associated account will be immediately closed, all data will be deleted, and any deposited funds will be returned to the payment method used, in accordance with our Terms & Conditions.
If you believe that a minor has registered an account on b99, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The b99 platform may, from time to time, contain references to game providers and technology partners. b99 is not responsible for the privacy practices of any third-party services. This Privacy Policy applies exclusively to data processed by b99. We encourage you to review the privacy policies of any third-party services you interact with independently of the b99 platform.
b99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, b99 will notify registered users via the platform or by email to the address associated with your account. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the b99 platform following notification of any changes constitutes your acknowledgment of the revised Policy. If you do not agree with the updated Policy, you should stop using the Services and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data b99 holds about you, please contact our data support team. We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them within 30 calendar days.
Data Support Contact: [email protected]
Please include your registered username, the nature of your enquiry, and any relevant reference numbers when contacting us. All privacy requests are handled confidentially by our dedicated support team.
Governing Language: This Privacy Policy is written in English. In the event of any inconsistency between the English version and any translated or summarised version, the English text shall prevail. This Policy is intended for players accessing b99 from Bangladesh and is construed in that context.
Now that you understand how b99 protects your data, explore our games, review our FAQ, or log in to your account and start playing today.